The article is outdated. It was written in 2006, and has long since been surpassed. The essence of the article is the then move towards library 2.0. This, of course, has already happened. The authors focus on what was relevant at the time. That is to say, they write about user generated content, online downloads, and reviews. This was very interesting in 2006, but we're in 2010. User generated content should be automatic.
Unfortunately, it is not true. Many libraries are still filled with Baby Booming Generation Exers and remain clueless to the changing trends and how to employ them.
I will say that for the time period, the authors had the right idea. User generated content was coming of age, so to speak. However, with the move towards newer better and more expansive "library 2.0" apps and methods, the article seems little more than an example of what libraries and librarians should be doing with respect to the changing technologies of the day.
Library 2.0: Service for the Next-Generation Library by: Casey, Michael E., Savastinuk, Laura C
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